Up-and-coming supervisor uses DREAM Workplace training and coaching to correct employee problems and significantly advance his career.
Ben was a lead-man over a maintenance department at a large manufacturing facility who was participating in a DREAM Workplace supervisory training program. During a coaching session Ben shared a major dilemma he was facing. He had two electricians who had been exhibiting deliberate unacceptable behavior and had supposed themselves to be virtually untouchable.They routinely blew-off Ben’s instructions and were even frequently caught sleeping on the job. The behavior of these two had become so blatant and overt that it was now having an extremely negative collateral effect on other employees within Ben’s department.
Ben attended one of our sessions stressing the principle, “Anything you tolerate you promote.” Armed with the power of this principle, Ben confronted his under performing employees and threaten to “write them up” or possibly even suspend them. The two under performing electricians responded by running in protest to Ben’s boss, a former electrician himself, who summarily cut Ben’s legs out from under him and chastised him saying, “Good electricians are hard to find, Ben. You are not going to write up or suspend anyone!”
Ben, altogether demoralized, shared this whole story with us during his next one-on-one coaching session. We advised Ben to approach his boss’s boss, Ron, and explain his dilemma and request that Ron back him. Ron told Ben that He would back him completely and reinforce Ben’s authority. In fact, Ron met with Ben’s boss and the electricians and spelled out serious consequences if there were any further insubordination toward Ben. Ben’s two electricians came to him apologizing profusely. Ben’s boss decided to retire short time afterward. AND the big news within less than a year Ben was promoted three levels above his lead-man position to a plant manager position. He was tasked with oversight of a major $60M expansion of his plant and his career has never been the same. You can read Ben’s powerful testimonial in his own words below.
“I was a lead man over the maintenance department when I started Bobby Weber’s Maximum Performance training. I had some people challenges and Bobby helped me develop a plan to address these issues directly and positively. I helped some employees overcome some serious performance issues and develop new and more productive attitudes and work habits. I improved myself, and raised my team’s commitment level and their performance.
I was in this course for over a year and it has changed my whole life in helping me to present myself as leader and lead at a higher level, which is where I’m at today. I am now a Plant manager and I credit a great deal of my success to what I’ve learned in this training. I’ve gained people skills to interact with employees and customers more effectively. The coaching and the group sessions were very helpful to all of us who attended. Bobby gave us all confidence, he listened to our challenges and concerns, helped us identify goals to go after, and used his own experiences to tailor the training to our needs. One testament to the effect of this training is that several of us from the plant who attended have been promoted and given more responsibility. If you take the information from this course and run with it, as we did, it will take you to a higher place in your career.”
– Ben Fowler, Plant Manager,
Halliburton Industrial Products Division